by John Caldwell | Sep 12, 2022 | Technical Writing
Email is often the best way to communicate across different countries and time zones, but what happens when the time spent dealing with email overshadows the rest of your workload? Are you a technical communicator who struggles to get through your daily inbox in a...
by John Caldwell | Aug 29, 2022 | Technical Writing
The start of a technical writing project may seem quite daunting. The decision of where and how to begin generally presents a challenge, as projects differ greatly in terms of content and duration. However, you can incorporate these basic steps of content review in...
by John Caldwell | Aug 16, 2022 | ICT, Software, Technical Writing
Everyone is familiar with the information overload experience. Having spent your hard-earned cash on the latest product, perhaps a Smart TV, that promises to transform your life, you switch it on and are presented with a myriad of options, none of which you require....
by John Caldwell | May 25, 2022 | Information Design, Technical Writing
For technical writers, extensible markup language (XML) is a lifesaver. It helps us deliver high-quality technical documentation by applying consistent style and structure to our writing. By using XML, we create single-source documentation that can then be delivered...
by John Caldwell | May 20, 2022 | Software, Technical Writing
Project team members’ grasp of the technical specifics underpinning a project management methodology can sometimes resemble a native speaker’s grasp of grammar. On the surface, it seems more than adequate, but don’t ask them to explain the present perfect continuous....
