by John Caldwell | Apr 27, 2022 | Training and Education
When we think of training, the most common image we have is the classroom-based instructor-led training (ILT) that is provided in our early and formative years. Businesses more and more frequently need to support their employees to become proficient in the...
by John Caldwell | Feb 2, 2022 | Software, Technical Writing
Outsourcing is a valuable tool for project managers with limited resources, under pressure to deliver a user manual, training guide, or datasheet. We outline two outsourcing options for delivering high-quality documentation and identify the scenarios with which they...
by John Caldwell | Jan 30, 2022 | Technical Writing
When you are creating an instructional video, whether it is about a product or a concept, it is important that you first write a script. A script will keep you on topic and will inform the visual elements of your video. To get you started, we have put together a list...
by John Caldwell | Nov 2, 2021 | Technical Writing
Are you a technical writer looking for copywriting tips? We’re not surprised. The boundary between marketing communications and technical communications is fading. This isn’t news—people have been saying it for years. But it doesn’t make the transition any less...
by John Caldwell | Oct 27, 2021 | Technical Writing, Translation and Localization
The most widely spoken language in Ireland is Hiberno-English, which uses the same spelling conventions as UK English. It might be reasonable to expect that the spelling “localisation” (with an “s”) is common here, but that’s not really the...