by John Caldwell | Oct 27, 2021 | Translation and Localization
Does localisation matter? In a global market dominated by the English language, are specialist translation services like software localisation, website translation, and transcreation still relevant? The evidence shows that they are. Over 20% of the world’s population...
by John Caldwell | Mar 25, 2021 | Emerging Technologies, Technical Writing
By Toni Ressaire, project director at TWi A version of this post was originally published in tcworld magazine. By now, you’ve probably scoured the annual thoughtful articles predicting breakout trends and market opportunities for emerging technologies. The usual...
by John Caldwell | Feb 25, 2021 | Software, Technical Writing
By John Flannery, Technical Writer at TWi A version of this post was originally published in the Winter 2020 issue of Communicator. Like me, you might be a technical writer or an information developer who is writing application programming interface (API)...
by John Caldwell | Oct 29, 2020 | Emerging Technologies, Software, Technical Writing
When it comes to choosing the best chatbot tool for your business, there is a large and seemingly ever-growing number of tools and options available. Navigating this landscape to choose the right tool for your chatbot development takes significant time and effort....
by John Caldwell | Oct 29, 2020 | Emerging Technologies, Software, Technical Writing
Chatbots are an exciting emerging technology, but it is important to ensure that you write good content that is designed to engage the user. Before deciding to develop a chatbot, we asked ourselves if there was a valid business need. It is important to be sure that...
