High-quality documentation is not just essential for getting products ready to market and to increase sales, but also for reducing localisation costs. Localisation, the process of adapting your content to a specific market, starts with preparing the source content...
Insights
SoftwareOur insights offer views on diverse subjects from our in-house experts and select contributors. We regularly update this resource with thought-provoking articles and news items of interest to those working at the cutting edge of the tech-comm revolution.
The Future of Work: Tech Talk
This week, it@cork kicked off its 2017 Tech Talk series at the brand-new Republic of Work facility in Cork city. Republic of Work CEO DC Cahalane clearly took pride in showcasing his latest venture to the local business and tech community. The facility is a...
Hello World: Writing API Tutorials for Multiple Audiences
As technical writers, we understand where we fit in the world. No one wants to read the manual; they want to use the product. In fact, even that’s not true: often, users just want a certain result. This is especially the case with an application programming interface...
Strengthening the Technical Writer/SME Relationship
People outside our industry often ask how technical writers write about subjects where we have no specific expertise. The answer is that every writing project is a collaborative effort between a writer and a subject matter expert (SME). Like all products, the final...
Recruiting for Instructional Design Project with Multinational Client
We are actively seeking to fill two positions on a large instructional design project for one of our clients. We already have a writing team in place and are now in the process of setting up a second team. We are looking for applicants for the following positions on...
TWi Invited to User Assistance Conference
UA Europe is an annual conference for technical communicators that focuses on software user assistance and online help. It provides updates on the latest industry trends, technical developments, and best practices in software user assistance. This year, for the first...