Our Impact

How we’ve made a difference for our clients.

Our clients are the backbone of our business, and we love showcasing the impact our services have had on their businesses. We are proud to have worked with a variety of clients from different industries and sizes, and we invite you to explore our case studies.

Our Impact

Better content

improved efficiency

enhanced value

dedicated support

Satisfied customers speak for themselves

Global SDK Content

We upgraded a Wacom software development kit to give them a sharp competitive edge in rolling out an ambitious product globally.

Multi-user manuals

We worked with BD Gencell to develop a high-end medical device user manual tailored to the different needs of research scientists and basic operators.

Expertise on demand

We provided Intel with on-site support and on-demand resources to augment their own in-house technical communications team.

eLearnings for Microsoft Office 365

TWi assisted ICDL in developing and producing their Microsoft Office 365 syllabus, which consists of three eLearning courses covering Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.

Website localization for expansion

When Softworks took the decision to expand into the German and Italian markets, they looked for a partner with a similar reputation and complementary values to help them engage seamlessly and effectively with this promising new customer base.

Seamless Integration to Run Simple

We partnered with SAP to improve the quality of their documents, enhance their flexibility and scalability, free up time for their staff, and get their content to market more quickly.

Enablement training

We helped SAP when they needed to design and develop effective, scalable, high quality training content for use worldwide.

What does TWi do?

We specialise in writing for the life sciences and technology industries, but our portfolio extends from some of the world’s biggest multinationals, such as Amazon and Google, to ambitious and exciting start-ups that are just beginning their journey towards success and recognition. We’ve even worked with international newspapers such as France’s famous Le Monde, L’Express, and Courrier International.


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TWi impact, TWi clients
SAP case study

Invaluable partnership support

Our clients trust us to enhance the value and usability of their content by applying the best and most modern solutions available. We partnered with one of the world’s largest software vendors to improve the quality of their documents, enhance their flexibility and scalability, free up time for their staff, and get their documentation solutions to the market more quickly.


Read our SAP case study >

What security measures does TWi have in place for clients? Our ISO certification means information security is guaranteed.

Your secrets are safe with us

Our commitment to stringent, best-in-class information security is a central tenet of our commitment to serving our clients’ needs. Our ISO 27001 security certification sets us apart and has become a benchmark against which others are measured. While that means many details about our work must be kept secret, we still have great stories to tell about some of our satisfied customers. Take a deeper dive into some of our major case studies for more detail.

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Talk to us about how we can turn your content into an asset.