About Us

TWi began as a small team of ambitious writers. Now we’re a vital resource for some of the world’s top businesses.

TWi is a team of content creators and content strategists supporting leading technology and life sciences companies to create ideal end-user experiences.

Our values define who we are and how we work

Teamwork

We value openness and clarity. We are people focused and flexible. We always take a positive approach. We share our knowledge and experience.

Integrity

We keep our promises. We are accountable for our actions. We treat everyone with respect. We strive for professionalism. We will always do our best.

Quality

We are dedicated to excellence. We are committed to continuous improvement. We care about what we do, for ourselves and for others.

Customer focused

We listen. We are flexible. We create value for our customers. We approach every project with positivity and openness. We are always honest.

Making a difference

We care. We give back to our community. We share our joys and successes. We celebrate achievement and support our friends.

Future facing

We embrace measured risk, learn from our successes and failures, and foster innovation and creativity. We take pride in outside-the-box thinking.

Who are TWi?

Who are TWi?

TWi is a diverse group of technical creators and content strategists. We’re scientists and engineers, designers and coders. We’re academics and teachers, philosophers and analysts, musicians and gamers. We’re word nerds and punctuation perfectionists. We’re information, knowledge transfer, and technical content professionals working together to empower people to bring good ideas to life.

 

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We unite global perspectives and unique experiences to make a positive difference for our clients

Top-tier talent from all over the world

TWi is based in Carrigaline, just outside Cork in the south of Ireland. We give staff the option to work remotely from wherever they choose. Our team comes from Ireland, the UK, Europe, Africa, and North America. We speak over a dozen languages and collaborate with companies and contributors all over the planet. We’re united by our belief that we can improve every facet of our clients’ work. 

TWi seamlessly delivers high-quality results

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Improve efficiency

We streamline operations by creating a content strategy that provides support using our wealth of experience and expertise.

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Drive sales

We ensure that content is of a high quality and provides a great customer experience, which will positively impact future sales.

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Increase quality

We adhere to strict standards for written content and utilize high-quality tools to reduce the possibility of human error.

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Achieve objectives

We work with our customers to ensure we understand their business objectives and provide support to guarantee their targets are achieved.

Memberships

TWi is a member of several esteemed writing, technology, and business organisations, reflecting our reputation as a valued member of the technical communication community.

ISTC

The Institute of Technical and Scientific Communication (ISTC) is the largest UK body representing information development professionals.

tekom Europe

tekom Europe, the European Association for Technical Communication, is the largest professional association for technical communication in Europe.

Information 4.0 Consortium

The Information 4.0 Consortium is an international group that seeks to bridge the divide between technology and content with a focus on future technology.

it@cork

it@cork represents the technology sector in the south of Ireland by providing networking, training, events, job postings, and business promotion.

Cork Chamber of Commerce

Cork Chamber of Commerce works with local businesses to champion, promote, and drive a strong vision for Cork as a great business centre.

ISO 27001 Certification

ISO 27001 is the international standard recognised globally for managing information security, minimising security risks, and assuring strict information control. TWi is 27001: 2013 certified.

TWi is a good neighbor

TWi is a good neighbour

We take social responsibility seriously. One of our most fundamental beliefs is that we must make a positive impact on our wider community. We dedicate some of our time, skillsets, and profits each year to help people in need of support.

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Talk to us about how TWi can turn your content into an asset.