TWi is a team of content creators and content strategists supporting leading technology and life sciences companies to create ideal end-user experiences.
Our values define who we are and how we work
Teamwork
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We value openness and clarity. We are people focused and flexible. We always take a positive approach. We share our knowledge and experience.
Integrity
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We keep our promises. We are accountable for our actions. We treat everyone with respect. We strive for professionalism. We will always do our best.
Quality
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We are dedicated to excellence. We are committed to continuous improvement. We care about what we do, for ourselves and for others.
Customer focused
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We listen. We are flexible. We create value for our customers. We approach every project with positivity and openness. We are always honest.
Making a difference
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We care. We give back to our community. We share our joys and successes. We celebrate achievement and support our friends.
Future facing
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We embrace measured risk, learn from our successes and failures, and foster innovation and creativity. We take pride in outside-the-box thinking.
Who are TWi?
TWi is a diverse group of technical creators and content strategists. We’re scientists and engineers, designers and coders. We’re academics and teachers, philosophers and analysts, musicians and gamers. We’re word nerds and punctuation perfectionists. We’re information, knowledge transfer, and technical content professionals working together to empower people to bring good ideas to life.
We unite global perspectives and unique experiences to make a positive difference for our clients
Top-tier talent from all over the world
TWi is based in Carrigaline, just outside Cork in the south of Ireland. We give staff the option to work remotely from wherever they choose. Our team comes from Ireland, the UK, Europe, Africa, and North America. We speak over a dozen languages and collaborate with companies and contributors all over the planet. We’re united by our belief that we can improve every facet of our clients’ work.
TWi seamlessly delivers high-quality results
Improve efficiency
We streamline operations by creating a content strategy that provides support using our wealth of experience and expertise.
Drive sales
We ensure that content is of a high quality and provides a great customer experience, which will positively impact future sales.
Increase quality
We adhere to strict standards for written content and utilize high-quality tools to reduce the possibility of human error.
Achieve objectives
We work with our customers to ensure we understand their business objectives and provide support to guarantee their targets are achieved.
Memberships
TWi is a member of several esteemed writing, technology, and business organisations, reflecting our reputation as a valued member of the technical communication community.
ISTC
The Institute of Technical and Scientific Communication (ISTC) is the largest UK body representing information development professionals.
tekom Europe
tekom Europe, the European Association for Technical Communication, is the largest professional association for technical communication in Europe.
Information 4.0 Consortium
The Information 4.0 Consortium is an international group that seeks to bridge the divide between technology and content with a focus on future technology.
it@cork
it@cork represents the technology sector in the south of Ireland by providing networking, training, events, job postings, and business promotion.
Cork Chamber of Commerce
Cork Chamber of Commerce works with local businesses to champion, promote, and drive a strong vision for Cork as a great business centre.
ISO 27001 Certification
ISO 27001 is the international standard recognised globally for managing information security, minimising security risks, and assuring strict information control. TWi is 27001: 2013 certified.
TWi is a good neighbour
We take social responsibility seriously. One of our most fundamental beliefs is that we must make a positive impact on our wider community. We dedicate some of our time, skillsets, and profits each year to help people in need of support.
