What happens inside the content world seems to be opaque and mysterious. Operating models for content are mostly stuck in the 1980s, taking word processing and spreadsheets as far as possible, but woefully inadequate for a world where content goes far beyond...
Insights
Technical WritingOur insights offer views on diverse subjects from our in-house experts and select contributors. We regularly update this resource with thought-provoking articles and news items of interest to those working at the cutting edge of the tech-comm revolution.
TWi Accepted into the SAP® PartnerEdge® Program as a Language Service Partner
After 13 years working with SAP® on their learning and training content, TWi has now been accepted into the SAP PartnerEdge® Program as a Language Service Partner to support SAP® customers drive user adoption in their users’ local language. We are Ireland’s first SAP®...
Book Review: Sharon Burton and Bonni Graham Gonzalez, Engineering Words: Communicating Clearly in the Workplace
Reviewed by RAHEL ANNE BAILIE Originally Published in: IEEE Transactions on Professional Communication. A Publication of the IEEE Professional Communication Society. (March 2024, Volume 67) The book’s title, Engineering Words, is an apt triple play on words. It is...
Interdisciplinary Synergy in Technical Communication
Interdisciplinary Synergy in Technical Communication: Written by Neil Mahony and originally published in the Winter 2023 edition of the Communicator Magazine. Across all industries, companies struggle with the drawbacks of siloed departments. They create change...
ChatGPT & Me: Memoir of a Collaboration
Written by Heidi Staples. Originally published in the Summer 2023 edition of the Communicator. Artificial intelligence (AI) and human writing collaboration is a growing trend in the field of content creation. While AI technology has made significant strides in...
Is ChatGPT our “Sputnik” moment?
Written by Kieran Fitzpatrick. This article was originally published in the Summer 2023 Edition of the Communicator. Predictably, the inaugural edition of Communicator in October 1968 focused on defining technical communication and its practitioners. In particular,...