Insights

Technical Writing

Our insights offer views on diverse subjects from our in-house experts and select contributors. We regularly update this resource with thought-provoking articles and news items of interest to those working at the cutting edge of the tech-comm revolution.

Effective Business Process Mapping

Effective Business Process Mapping

Perhaps your organisation wants to automate a process, improve efficiency, or move from one infrastructure provider to another. Whatever the motivation, business process mapping is often the first step in transforming business processes within an organisation....

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Approaching the Content Review Process

Approaching the Content Review Process

The start of a technical writing project may seem quite daunting. The decision of where and how to begin generally presents a challenge, as projects differ greatly in terms of content and duration. However, you can incorporate these basic steps of content review in...

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The Art of Saying Less: Minimalism

The Art of Saying Less: Minimalism

Everyone is familiar with the information overload experience. Having spent your hard-earned cash on the latest product, perhaps a Smart TV, that promises to transform your life, you switch it on and are presented with a myriad of options, none of which you require....

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