Our insights offer views on diverse subjects from our in-house experts and select contributors. We regularly update this resource with thought-provoking articles and news items of interest to those working at the cutting edge of the tech-comm revolution.
Written by Heidi Staples. Originally published in the Summer 2023 edition of the Communicator. Artificial intelligence (AI) and human writing collaboration is a growing trend in the field of content creation. While AI technology has made significant strides in...
Written by Kieran Fitzpatrick. This article was originally published in the Summer 2023 Edition of the Communicator. Predictably, the inaugural edition of Communicator in October 1968 focused on defining technical communication and its practitioners. In particular,...
Structured content is an important tool for formatting and managing content used across many industries. Companies in the life sciences are beginning to implement structured content authoring to shorten the time it takes to get a product to a patient, improve quality,...
Everyone is familiar with the information overload experience. Having spent your hard-earned cash on the latest product, perhaps a Smart TV, that promises to transform your life, you switch it on and are presented with a myriad of options, none of which you require....
By now, you’ve probably scoured the annual thoughtful articles predicting breakout trends and market...
When it comes to choosing the best chatbot tool for your business, there is a large and seemingly ever-growing number of tools and options available. Navigating this landscape to choose the right tool for your chatbot development takes significant time and effort....
