Insights: Training and Education

How Enablement Training Increases Productivity

How Enablement Training Increases Productivity

When we think of training, the most common image we have is the classroom-based instructor-led training (ILT) that is provided in our early and formative years. Businesses more and more frequently need to support their employees to become proficient in the...

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Telecommuting Part 5: Onboarding Remote Employees

Telecommuting Part 5: Onboarding Remote Employees

As a company that has a large pool of employees that work via telecommuting, TWi has a long-established tradition of onboarding new team members using an online strategy in conjunction with office-based and on-site training. As our blog piece on the telecommuting...

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Telecommuting Part 3: The Best Remote Learning Resources

Telecommuting Part 3: The Best Remote Learning Resources

In 1959, then-senator John F. Kennedy introduced a new trope to the western world when he famously evoked the Chinese word wēijī – “crisis”. It’s composed of two elements, said the future president: danger (危 - wēi) and opportunity (机 - jī). Kennedy wasn’t quite...

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Innovating Technical Communication Education

Innovating Technical Communication Education

A few years ago, TWi collaborated with Cork Institute of Technology (CIT) and other organisations to develop the syllabus for a new postgraduate technical communication program in Information Design and Development. This post tells the story of how it came about. [box...

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Techcomm Upskilling Survey: A Finger on the Pulse

Techcomm Upskilling Survey: A Finger on the Pulse

Techcomm surveys are a finger on the pulse of the profession. It benefits all of us in the techcomm community to maintain an up-to-date, evidence-based understanding of industry requirements, expectations, and trends. As techcomm professionals, we are particularly...

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