In the dynamic environment of the tech-comm industry, TWi has always been focused on the future. Knowledge sharing is part of our culture and our commitment to move the industry forward. We share the insights we gain from our research and experiences.
Insights
Our insights offer views on diverse subjects from our in-house experts and select contributors. We regularly update this resource with thought-provoking articles and news items of interest to those working at the cutting edge of the tech-comm revolution.
Why is the focus on the last mile so damaging to content operations?
What happens inside the content world seems to be opaque and mysterious. Operating models for content are mostly stuck in the 1980s, taking word processing and spreadsheets as far as possible, but woefully inadequate for a world where content goes far beyond...
TWi Accepted into the SAP® PartnerEdge® Program as a Language Service Partner
After 13 years working with SAP® on their learning and training content, TWi has now been accepted into the SAP PartnerEdge® Program as a Language Service Partner to support SAP® customers drive user adoption in their users’ local language. We are Ireland’s first SAP®...
Book Review: Sharon Burton and Bonni Graham Gonzalez, Engineering Words: Communicating Clearly in the Workplace
Reviewed by RAHEL ANNE BAILIE Originally Published in: IEEE Transactions on Professional Communication. A Publication of the IEEE Professional Communication Society. (March 2024, Volume 67) The book’s title, Engineering Words, is an apt triple play on words. It is...
Interdisciplinary Synergy in Technical Communication
Interdisciplinary Synergy in Technical Communication: Written by Neil Mahony and originally published in the Winter 2023 edition of the Communicator Magazine. Across all industries, companies struggle with the drawbacks of siloed departments. They create change...
Intelligent authoring: The smart way to speed up your manufacturing process
This article about Intelligent authoring was originally published in the 2024 edition of the Manufacturing & Supply Chain Buyers Guide Industry 4.0’s cutting-edge technology has dramatically transformed every part of the product manufacturing process, from R&D...
Reflecting on A Year of Giving Back and Building Community
As the year ends, we extend heartfelt wishes to all our valued clients, partners, and community members. This time of year is more than a season of celebration; it is also a moment for reflection on the positive impact we can make in the lives of those around us. In...
Welcome Rahel Bailie
TWi is delighted to announce that Rahel Anne Bailie has joined us as our Content Solutions Director. Rahel joins TWi at a pivotal time as we increasingly support clients to solve business problems and derive value from their content. In this senior leadership...
The Need for an Artificial Intelligence Codex
The Need for an AI Codex | Written by Dr Sean Power If your organisation develops or uses AI, you probably need an AI Codex. New technology usually forces a gap between, on the one hand, regulations and general industry advice and, on the other hand, what your...
Driving User Adoption and Efficiency with Translated and Localized eLearning
In today's digital age, eLearning platforms have become the bedrock of many learning and training programs across organisations worldwide. As we push further into the 21st century, the capacity to transcend geographic boundaries is becoming increasingly essential to...
ChatGPT & Me: Memoir of a Collaboration
Written by Heidi Staples. Originally published in the Summer 2023 edition of the Communicator. Artificial intelligence (AI) and human writing collaboration is a growing trend in the field of content creation. While AI technology has made significant strides in...
Industry Impact
TWi Resources show the impact TWi makes in industries from pharma and medical technology to software and emerging technologies. We are leaders in tech-comm, developing methods, strategies, and ideas about how to make content work better.
Pharma and medtech content challenges
Browse our insights to read what our subject specialists have to say about the latest industry developments.
Experts in emerging technologies
Our insights and project stories showcase practical solutions that can help you navigate the fast-moving world of new technology and stay ahead of the competition.
Committed to advancing global research
By combining our own expertise with the complementary expertise of our partners, we can help to drive our industry forward through knowledge sharing.
Insights that make an impact
Our team’s skills, expertise, and opinions help to raise our profile and keep our voice in the industry fresh and relevant.
Cut word count and streamline presentation
Technical writers work with content to make it as efficient and compact as it can be, saving time and resources.
Promote usability
Content has no value if it doesn’t do what you need it to do. We make sure it’s always the right tool for the job.
