Resources

Insights, stories, helpful hints, and perspectives from the leading edge of the technical communications industry
In the dynamic environment of the tech-comm industry, TWi has always been focused on the future. Knowledge sharing is part of our culture and our commitment to move the industry forward. We share the insights we gain from our research and experiences.

Insights

Our insights offer views on diverse subjects from our in-house experts and select contributors. We regularly update this resource with thought-provoking articles and news items of interest to those working at the cutting edge of the tech-comm revolution.
Woman holding up tablet with different languages that Drive User Adoption and Efficiency with Translation and localization in eLearning

Driving User Adoption and Efficiency with Translated and Localized eLearning

by | September 26, 2023 | Translation and Localization | 0 Comments

In today's digital age, eLearning platforms have become the bedrock of many learning and training programs across organisations worldwide. As we push further into the 21st century, the capacity to transcend geographic boundaries is becoming increasingly essential to...
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ChatGPT

ChatGPT & Me: Memoir of a Collaboration

by | June 28, 2023 | Artificial Intelligence, Emerging Technologies, Technical Writing | 0 Comments

Written by Heidi Staples. Originally published in the Summer 2023 edition of the Communicator. Artificial intelligence (AI) and human writing collaboration is a growing trend in the field of content creation. While AI technology has made significant strides in...
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ChatGPT our Sputnik Moment

Is ChatGPT our “Sputnik” moment?

by | June 27, 2023 | Artificial Intelligence, Emerging Technologies, ICT, Technical Writing | 0 Comments

Written by Kieran Fitzpatrick. This article was originally published in the Summer 2023 Edition of the Communicator. Predictably, the inaugural edition of Communicator in October 1968 focused on defining technical communication and its practitioners. In particular,...
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Woman working on a content migration strategy.

Mastering Content Migration Strategy: A step-by-step guide to success

by | June 26, 2023 | Information Design, Technical Communication, Technical Writing | 0 Comments

A content migration involves multiple moving parts, and navigating the entire process from start to finish can seem overwhelming. However, with a well-defined content migration strategy and a clear understanding of the necessary steps, you can effectively manage the...
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Technical Writing Skills

Technical Writing Skills 101

by | June 12, 2023 | General, Technical Writing | 0 Comments

Written by Oonagh Montague, Training Manager at Technically Write IT As a business owner or an employee, you may have heard the term "technical writing skills" and wondered what it means. Is it important for my business?  The answer is yes, it really is. Poor...
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Content Accessibility

Here’s What You Need to Know About Content Accessibility

by | May 31, 2023 | Technical Writing | 0 Comments

This article on content accessibility was written by Claire Walsh, Senior Information Developer at TWi Content accessibility is a vital aspect of communication in today's diverse and inclusive world. Whether it is a website, system, internal communication, or any...
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SAP Enable Now Webinar Videos

by | April 24, 2023 | Software, Technical Communication, Technical Writing | 0 Comments

As you know, we recently hosted a webinar in collaboration with SAP focused on how to get the most out of your SAP Enable Now investment, and we have compiled a playlist of six short snippets from our webinar. In this webinar, we share a getting-started approach that...
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What is technical writing

Who Needs to Write Good? Or What is Technical Writing?

by | March 27, 2023 | Technical Writing | 0 Comments

Written by Oonagh Montague, Senior Training Manager. Ten years ago, if I thought about the term ‘Technical Writer’, I thought nerd. I thought nerd with specs and a pocket protector nerding out at their laptop, disappearing down rabbit holes of data and content and...
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Writing User Manuals: Five Top Tips

by | January 27, 2023 | Technical Writing | 2 Comments

Writing user manuals is a common requirement of the technical writer's role across many different industries. It's also not uncommon for this task to fall to someone who is not a technical writer by trade — and in this case, writing user manuals can seem like a...
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Structured Content Authoring

Leveraging the Benefits of Structured Content for the Life Science Industry

by | January 18, 2023 | Medical Technology, Pharma and BioPharma, Techcomm, Technical Writing | 0 Comments

Structured content is an important tool for formatting and managing content used across many industries. Companies in the life sciences are beginning to implement structured content authoring to shorten the time it takes to get a product to a patient, improve quality,...
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Industry Impact

TWi Resources show the impact TWi makes in industries from pharma and medical technology to software and emerging technologies. We are leaders in tech-comm, developing methods, strategies, and ideas about how to make content work better.

Pharma and medtech content challenges

Browse our insights to read what our subject specialists have to say about the latest industry developments.

Experts in emerging technologies

Our insights and project stories showcase practical solutions that can help you navigate the fast-moving world of new technology and stay ahead of the competition.

Committed to advancing global research

By combining our own expertise with the complementary expertise of our partners, we can help to drive our industry forward through knowledge sharing.

Insights that make an impact

Our team’s skills, expertise, and opinions help to raise our profile and keep our voice in the industry fresh and relevant.

Cut word count and streamline presentation

Technical writers work with content to make it as efficient and compact as it can be, saving time and resources.

Promote usability

Content has no value if it doesn’t do what you need it to do. We make sure it’s always the right tool for the job.

Talk to us about how we can turn your content into an asset.

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