Insights

How Enablement Training Increases Productivity

How Enablement Training Increases Productivity

When we think of training, the most common image we have is the classroom-based instructor-led training (ILT) that is provided in our early and formative years. Businesses more and more frequently need to support their employees to become proficient in the...

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How to Choose the Best Chatbot Tool for Your Business

How to Choose the Best Chatbot Tool for Your Business

When it comes to choosing the best chatbot tool for your business, there is a large and seemingly ever-growing number of tools and options available. Navigating this landscape to choose the right tool for your chatbot development takes significant time and effort....

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How to Write Effective Content for a Chatbot

How to Write Effective Content for a Chatbot

Chatbots are an exciting emerging technology, but it is important to ensure that you write good content that is designed to engage the user. Before deciding to develop a chatbot, we asked ourselves if there was a valid business need. It is important to be sure that...

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How to Build a Good Chatbot

How to Build a Good Chatbot

“Any sufficiently advanced technology is indistinguishable from magic” – Arthur C. Clarke. Understanding how to build a good chatbot will help you create a seamless experience for your end users, which can feel like magic. However, if you fail to understand the...

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The Changing Face of Software Localisation

The Changing Face of Software Localisation

Does localisation matter? In a global market dominated by the English language, are specialist translation services like software localisation, website translation, and transcreation still relevant? The evidence shows that they are. Over 20% of the world’s population...

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