Insights

What Is a Style Guide and Why Do I Need One?

What Is a Style Guide and Why Do I Need One?

A style guide is a ‘how to’ for speaking in your company’s voice, and a handy set of reminders to help you and your co-workers avoid some of the most common pitfalls that lie in wait for anyone who’s writing a professional document. Style guides allow you to set the...

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Writing Release Notes: Five Top Tips

Writing Release Notes: Five Top Tips

Release notes are a vital component of any update of software and apps. They let the reader know what has happened since the last release, for example, what bugs have been fixed and if there have been any new features added. Release notes can be written for both...

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TWi’s Zoom Quiz for Cork Simon and Pieta House

TWi’s Zoom Quiz for Cork Simon and Pieta House

When we look back at these uncertain COVID-19 times, there are many things we will remember. The wearing of masks, the importance of R numbers, the meaning of exponential growth, and the benefits or otherwise of hydroxychloroquine have all become part of the national...

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TWi Welcomes Toni Ressaire

TWi Welcomes Toni Ressaire

TWi is delighted to announce that Toni Ressaire has joined our leadership team. Toni brings a wealth of experience to the role of Project Director. TWi has grown over the past few years and is now working with some of the world’s leading software and life sciences...

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Telecommuting Part 7: Productivity in Telecommuting

Telecommuting Part 7: Productivity in Telecommuting

Whether you call it telecommuting, remote working, or simply working from home (WFH), most of us are doing it these days and will continue to do so for a while. Some managers are faced with the new experience of managing a remote team and may wonder how they can...

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Telecommuting Part 6: Ergonomic Essentials for Remote Working

Telecommuting Part 6: Ergonomic Essentials for Remote Working

Housemaid’s knee, gamekeeper’s thumb, tennis elbow, and farmer’s tan – most industrial and manufacturing activities throughout the ages have had their own occupational risks and overuse syndromes. As technical writers, we use screens for hours on end, whether in the...

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Telecommuting Part 5: Onboarding Remote Employees

Telecommuting Part 5: Onboarding Remote Employees

As a company that has a large pool of employees that work via telecommuting, TWi has a long-established tradition of onboarding new team members using an online strategy in conjunction with office-based and on-site training. As our blog piece on the telecommuting...

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