Insights

Telecommuting Part 3: The Best Remote Learning Resources

Telecommuting Part 3: The Best Remote Learning Resources

In 1959, then-senator John F. Kennedy introduced a new trope to the western world when he famously evoked the Chinese word wēijī – “crisis”. It’s composed of two elements, said the future president: danger (危 - wēi) and opportunity (机 - jī). Kennedy wasn’t quite...

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TWi’s Favourite Technical Writing Podcasts

In a 2015 TWi post, Neil Donovan explored the music that writers at TWi listen to when we work. While music and white noise remain popular soundtracks to our focused work, the audio landscape in 2020 has changed dramatically. With such a rich and varied podcast...

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Writing Instructional Video Scripts: Eight Top Tips

When you are creating an instructional video, whether it is about a product or a concept, it is important that you first write a script. A script will keep you on topic and will inform the visual elements of your video. To get you started, we have put together a list...

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Effective Business Process Mapping

Perhaps your organisation wants to automate a process, improve efficiency, or move from one infrastructure provider to another. Whatever the motivation, business process mapping is often the first step in transforming business processes within an organisation....

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