Our People

Our people come from all over the world. One of the reasons we work so well together is that nobody who’s not a good fit gets to join our team, no matter how impressive their qualifications. We’re all different, but we come together to form an extremely powerful, effective, efficient machine.

A celebration of differences

Our team members come from all over the world, spanning Ireland, the UK, North America, and Africa. Like all the best teams, we find joy and value in our differences. Our backgrounds and the journeys that brought us to our careers as technical writers, information developers, document designers, trainers, and translators are as varied as we are. Our diversity is our strength.

 

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TWi has a team of experts

A team of experts

Our team is made up of information developers, information architects, translators, administration and accounting professionals, trainers, digital content executives, and business development professionals. We work with confidence and finesse borne of long experience, lots of learning, and a fascination with the incredible power of good writing to elevate any task, project, or business.

 

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Teamwork is the key to delivering top-class, innovative, effective content for our clients. We work hard because we believe in each other and in what we do.

Many perspectives, one goal

Our diversity gives our clients access to a highly educated, superbly professional team of writers and content specialists with a dazzling array of expertise and experience. Scientists and engineers can speak with authority on esoteric subjects and break big concepts down into easy-to-understand ideas. Academics can create solid, sturdy structures out of even the most tenuous information. Journalists, lecturers, and broadcasters make great trainers and storytellers. Artists have a flair for beautiful presentations. When we work together, we achieve outstanding results.

Our values as a company inform everything we do and the ways we work together are our guiding principles when it comes to working with clients too. Even though we’ve grown far beyond our beginnings as a small team of technical writers and grown in unexpected and exciting new directions, those values remain fundamental not just to what we do, but to who we are.

Our core team values

Every member of our team prizes respect, support, engagement, teamwork, honesty, and cooperation. We live these values every day and they make for superb collaboration.

Respect

We respect each other, we respect our clients, we respect our clients’ clients, and we always respect the end user. We know that everyone’s got something to offer.

Support

One of the most commonly used words when we talk about our colleagues is “support”. We celebrate each other’s successes and work together to tackle problems.

Engagement

Our principle of remaining engaged and productive with our clients extends to everything we do as a team, too. Everyone at TWi can make their voice heard. 

Teamwork

Teamwork is at the core of TWi. Whether it’s our work, our charity involvement, our culture of innovation, or pride in a job well done, we’re more than the sum of our parts.

Honesty

We don’t have time for anything but the truth. The honesty we value when dealing with our clients pervades everything we do together as a team. It’s more efficient that way.

Cooperation

Cooperation is our organising principle. We put our skills and knowledge to work to achieve great things for our clients, grow our company, and expand our horizons.

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A shared passion for good communication

Even though our backgrounds and specialities are diverse, we have a lot in common as well. We’re all huge fans of great writing. We share a passion for communication. The question that drives each of us is “how can we do that even better?” When it comes to producing or optimising content for our clients, this zeal makes us a perfect fit for any project.

We share a passion for communication.
These highly experienced leaders bring an overarching view of the technical writing, life sciences, technology, and localisation industries, and a sense of purpose and direction that keeps the company moving forward and brings out the best in our diverse and growing team.

Experienced and trusted leadership

Team Leads Catherine Cotter, Jason Power, Kate Twomey, and Tom Ryan co-ordinate daily client needs and juggle schedules. These highly experienced leaders bring an overarching view of the technical writing, life sciences, technology, and localization industries, and a sense of purpose and direction that keeps the company moving forward and brings out the best in our diverse and growing team.